Privacy Policy

Lxoras Flowers LLC

Last Updated: February 4, 2026​

Lxoras Flowers LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (processed securely through third-party payment providers)
  • Order details and preferences
  • Non-Personal Information

IP address

  • Browser type and device information
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange delivery of floral products
  • Communicate order updates and confirmations
  • Respond to inquiries and customer support requests
  • Improve our website, products, and services
  • Comply with legal and regulatory requirements
  • Send promotional offers or updates (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Payment processors to complete transactions
  • Delivery partners to fulfill orders
  • Website hosting and service providers
  • Government or legal authorities if required by law
  • All third parties are required to keep your information confidential and secure.

4. Payment Security

All payments are processed through secure, PCI-compliant third-party payment gateways. Lxoras Flowers LLC does not store or have direct access to your full payment card details.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience
  • Remember your preferences
  • Analyze website traffic and performance

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting obligations
  • Resolve disputes

Once no longer required, your data is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • To exercise these rights, please contact us using the details below.

8. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Lxoras Flowers LLC
📧 Email: info@lxoras.ae
📞 Phone: +971 55 960 8643
📍 Address: Umm Ramool – Dubai